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case studies

Meet the luxury hotel destination that relies on EE for their social media growth and constant bookings.

Haven Resorts & Spas

Riviera Cancun, Mexico

Haven Resorts & Spas is new luxury hotel concept in Mexico, that launched their first hotel, Haven Riviera Cancun, an intimate, adults-only resort located in Riviera Cancun, unlike any other in the region. With a focus on world-class dining experiences, holistic spa & wellness, and luxurious and modern suites, this stunning property stands out in the all-inclusive resort space.

The Experience Experts built Haven’s social media presence from the ground up and positioned them as a leader in the luxury resort space, even before they officially opened their doors to the public. They went from zero to 34k on Facebook and zero to 50k on Instagram within a year period of curated content, influencer partnerships and growth hacking. EE’s social media strategy also included targeted advertising that generated a significant portion of Haven’s revenue and created brand awareness campaigns surrounding their wedding, corporate meeting offerings, and more. EE provides elite community management support for the hundreds of messages and comments that Haven Resorts & Spas receives on Facebook and Instagram daily.

Haven Riviera Cancun is poised to continue to grow exponentially and be booked solid year round while continuing to work with The Experience Experts as the hotel concept expands by building a convention center in 2020.

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Highlights

  • On-site support for world-class Grand Opening Party – October 2018 and hosted initial FAM Press Trip.
  • Social Media Influencer and Content Creator guest management
  • Public Relations secure several notable media hits including a segment with GMA’s Michael Strahan and features in national and international publications.
  • Ongoing Prestigious Contests & quarterly Giveaways for social media growth, international reach and brand recognition

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Florian Connert

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The Lodge at Panther River

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Southern Visions Travel

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TravelCon

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