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case studies

Meet the luxury hotel destination that relies on EE for their social media growth and constant bookings.

Haven Resorts & Spas

Riviera Cancun, Mexico

Haven Resorts & Spas is new luxury hotel concept in Mexico, that launched their first hotel, Haven Riviera Cancun, an intimate, adults-only resort located in Riviera Cancun, unlike any other in the region. With a focus on world-class dining experiences, holistic spa & wellness, and luxurious and modern suites, this stunning property stands out in the all-inclusive resort space.

The Experience Experts built Haven’s social media presence from the ground up and positioned them as a leader in the luxury resort space, even before they officially opened their doors to the public. They went from zero to 34k on Facebook and zero to 50k on Instagram within a year period of curated content, influencer partnerships and growth hacking. EE’s social media strategy also included targeted advertising that generated a significant portion of Haven’s revenue and created brand awareness campaigns surrounding their wedding, corporate meeting offerings, and more. EE provides elite community management support for the hundreds of messages and comments that Haven Resorts & Spas receives on Facebook and Instagram daily.

Haven Riviera Cancun is poised to continue to grow exponentially and be booked solid year round while continuing to work with The Experience Experts as the hotel concept expands by building a convention center in 2020.

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  • On-site support for world-class Grand Opening Party – October 2018 and hosted initial FAM Press Trip.
  • Social Media Influencer and Content Creator guest management
  • Public Relations secure several notable media hits including a segment with GMA’s Michael Strahan and features in national and international publications.
  • Ongoing Prestigious Contests & quarterly Giveaways for social media growth, international reach and brand recognition

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Florian Connert

Other Case Studies

Rio Chirripo Lodge

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Rio Chirripo Lodge is an incredible retreat center situated on a mystical river in the mountains of Costa Rica, providing incredible local food and experiences.

Synergy Costa Rica

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Synergy is a newly built and opened boutique retreat center located in a lush garden near the river in Uvita, Costa Rica.

Imiloa Institute

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Imiloa Institute is a state of the art, 5-star destination for transformation and community in a sacred jungle location in Costa Rica.

Blue Osa Yoga Retreat + Spa

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Blue Osa Yoga Retreat & Spa is beach-front eco-accommodations located in the stunning Osa Peninsula of Costa Rica. Their tropical paradise offers jungle lovers, yogis and wellness travelers a beautiful destination.

Blue Rock Vineyard


Blue Rock Vineyard, a luxury 100-acre estate vineyard and tasting room in Alexander Valley, California, brings the best of European winemaking and sustainable growing practices together in a luxurious setting.

Black Rock Lodge


Alongside the Macal River in the Mayan Mountains of Belize, settled in the midst of a dense rainforest and teeming with biodiversity is the exciting and beautiful eco-property, Black Rock Lodge.

Puzzle Israel


Puzzle Israel is a culinary adventure company based in Tel Aviv, Israel with a focus on family and group tours. Their tours are led by Israeli locals who want to facilitate a deeper connection to the land, food, and culture the country has to offer.

The Lodge at Panther River


The Lodge at Panther River is a family-owned and operated, luxury lodge and events center in the Canadian Rockies. The host weddings as well as yoga and wellness retreats in their idyllic location.

Southern Visions Travel


Southern Visions Travel is a luxury local tour operator company in Puglia, Italy that designs high-end experiences with a focus on cycling and culinary adventures throughout Southern Italy.



Travel Con is a new and innovative travel conference in the US. Travel Con is the first of its kind in that it is specifically geared towards content creators looking to gain skills to learn how to navigate the business of travel media.

5-Step Guide To Marketing Success


Want consistent reservations in your luxury travel business? Generate more revenue by hitting your targeted guest booking goals. Our team experts will help you build strong branding, calls to action, implement customized marketing strategy and successfully get more group bookings by expanding your property to the global marketplace online.

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